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  1. Red Hen Remote Helpdesk
  2. Red Hen Remote General
  3. Common Tasks

Common Tasks

The day-to-day, how-to list.

  • How do I change my password?
  • How do disable the 'launch.ica' prompt?
  • How do I view the session history of my organization's users?
  • What do the Quick Launch icons on my remote desktop do?
  • How to force a disconnected session closed
  • Can I access external email from within my remote desktop?
  • What is the function of each drive letter in my remote desktop?
  • How to correctly close your Red Hen Remote session
  • Can multiple users access the same data and applications simultaneously?
  • How do I change my password?
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