How do disable the 'launch.ica' prompt?

Problem:  Browser prompts users during every login: "Do you wan to open or save launch.ica (1.41KB) from redhenremote.com?".  Prompt varies depending on the browser you're using.  Here is an example of the Internet Explorer prompt:

 

Resolution

Please refer to the instructions for your particular browser:

Internet Explorer:

Add https://redhenremote.com to the Local Intranet zone:

1.  Open Internet Explorer and navigate to https://redhenremote.com.

2.  Select Tools > Internet Options > Security tab.

3.  Select the Local Intranet icon from the Zone window and click Sites > Avanced. 

4.  https://redhenremote.com should appear in the Add this website to the zone field.  If it does not, type in the address.  Click Add and then Close all dialog windows.

Edge:

Same as Internet Explorer above, but you must get to the Security tab via Windows, not the browser:

1. Select Settings from the Start menu.
2. Type in “Internet Options” in the search box on the pop-up window. Select Internet Options in the search result. You will get the familiar Internet Options window.  Continue from step 3 above.

Chrome:

1.  When the launch.ica file downloads in Google Chrome, click the drop-down list for the file in the download bar and select Always Open Files of This Type.

Firefox:

When launch.ica downloads in Firefox:

1. Select Open with Citrix Connection Manager (default).

2. Check Do this automatically for files like this from now on.

3. Click OK.

 

If you continue to be prompted, please open a ticket with the Red Hen Helpdesk.