How do I fix Quickbooks printing/email errors?

Problem: When you send or print QuickBooks forms, you receive an error or the resulting image is cut in half or disproportional.

Cause: in many cases a corrupt QuickBooks printer configuration file may be causing the program to format documents and emails incorrectly.

Solution:  You can reset your QuickBooks printer configuration by running the QB Printer Fix from the Red Hen Start menu (Start > Programs > Printer Utilities > QuickBooks Print Fix).  

1. Close QuickBooks.
2. Double-click on the QuickBooks Print Fix icon and Open the file if you are prompted by a security warning.
3. Click OK when the printer settings have been cleared.

   

4. Restart QuickBooks and test printing/emailing again.  Contact [e-mail] if the problem persists.